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01/19/12 11:54
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I was beyond stoked today!

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Timmy

I was beyond stoked today!

I went to the bill payment center today to pay my health insurance. I had $340 in my grubby little hands and have the clerk my id card and counted out the money.

Sorry... the clerk refused all of my money! I was a little past due... so now I have to make a trip to the main office to pay.

Now that is beyond crazy. What business wants to refuse a customers money when they are paying bills... on time, a little late, or really late!

Maybe that will be the end of me paying that company anything. I'll look for a new company that has a little more respect for their customers and normal business practices... how long can a business that refuses money from their clients stay in business?

#1

braun

Why would one have to go to the main office of a location in order to pay a bill when it is that they are just a little over due? What is this whole go to the main office business all about?
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