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YouTube: How To Tell Your Boss No - Your Clients
| YouTube: How To Tell Your Boss No Expand the description and view the text of the steps for this how-to video. Check out Howcast for other do-it-yourself videos from ThirdPro and more videos in the Managing Your Boss category. You can contribute too! Create your own DIY guide at www.howcast.com or produce your own Howcast spots with the Howcast Filmmakers Program at www.howcast.com Is there any good way to refuse to do something your boss asks? Actually, there are several. To complete this How-To you will need: Tact Alternatives A good reason An olive branch Step 1: Begin your "no" with "yes" Frame your responses so that the first word your boss hears is "yes, " not "no." For example, "Yes, I'd love to be a part of that project. Unfortunately, another client is taking up all my time." Tip: Frame your refusal as "it's not possible, " as opposed to "I can't, " so it sounds like the reasons are beyond your control. Step 2: Watch your body language Let your body language help convey the message of "yes" even when you're saying "no." Keep your arms loose and open, and angle your body and feet toward your boss so you come across as pleasant and sincere, not annoyed and defensive. Step 3: Have a good reason Come up with a good reason why it's in the boss's best interest to let you decline, like there is a specific project or duty that will suffer if you take this on. Tip: "It's not part of my job" is not a good reason to refuse a work assignment, unless you're being asked to do something completely inappropriate <b>...</b> |
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